Condo Board & Resident Mediation

Support for boards, property managers, and residents who want to explore a structured conversation about condominium community conflict. Based in Niagara, with online services throughout Ontario.

Issues to discuss at an initial consultation

  • Communication between residents, boards, and managers.

  • Expectations about shared spaces, noise, parking, or maintenance.

  • Board working relationships and decision-making discussions.

  • How budgets, rules, or changes are communicated.

Not every issue is suitable for private mediation. Legal rights, required procedures, and tribunal jurisdiction need appropriate legal advice. Mediation does not replace those processes or guarantee an enforceable agreement.

A facilitated conversation

Start by clarifying the issue, participants, decision-making authority, accessibility needs, and whether a joint discussion is appropriate. Before proceeding, agree on preparation, confidentiality arrangements, the agenda, timing, fees, and any written deliverable.

The session provides space to hear concerns, consider options, and identify possible next steps. If agreement is reached, a written summary may record the terms discussed within the agreed scope. Obtain independent legal advice about legal effect and any further steps. Optional follow-up can be discussed.

Fees and scope

Board/property mediation is $200 per hour. Community or smaller residential groups are listed at $150 per hour. HST is included. Confirm the applicable rate and estimated scope before booking paid work.

The initial consultation is free and lasts 60 minutes. Paid services require a 50% non-refundable deposit at booking. At least 24 hours’ notice is required to reschedule. Means-tested community support may be requested directly.

For a board-development or half-day facilitated session, request a scope and quote covering participants, preparation, session length, and follow-up. The hourly rates alone are not a fixed package price.

For property managers and boards

In a brief initial inquiry, include your organization, role, general issue category, approximate participant count, desired timing, and contact details. Do not include confidential resident narratives, financial records, or legal documents.

Email a condo board inquiry · Book a free consultation

Prepare for the conversation

Download the board-conflict checklist (PDF) · Read referral guidance · Review fees and payment terms

Rev. Jared Miller, Q.Med. · Niagara and online across Ontario.