Conflict Coaching for Difficult Conversations

“Peace doesn’t mean avoiding conflict — it means approaching it with skill.”

Prepare for a conversation, decision, negotiation, complaint, boundary, or repair attempt. One-to-one coaching helps you examine what matters, consider your choices, and practise what to say. Available in Niagara and online throughout Ontario.

Individual preparation

Conflict coaching works with one person. It can help you prepare even when a joint mediation is not available. You might be a manager planning a difficult conversation, a board member thinking through disagreement, or an individual facing workplace, family, or community tension.

Options and possible takeaways

Single strategy session — $150/hour

Prepare: identify the conversation or decision and your main questions. During: explore interests, assumptions, and possible approaches. Takeaway: your own opening language, listening questions, or next-step plan.

Three-session conflict plan — $400

Prepare: name a goal and the situation you want to work on. During: move through assessment, strategy, and practice or reflection. Takeaway: a developing personal plan you can revisit as circumstances change. Sessions are typically 60 minutes; confirm the scope before booking.

Ongoing support

Discuss further sessions at the published individual hourly rate. Review what you tried, what changed, and what needs attention next; agree on any additional work before proceeding.

A practical approach

The work draws on mediation, systems thinking, reflective leadership, and restorative practice. We consider needs and interests, the wider context, accountability, and choices you can make. The aim is better preparation; coaching cannot control another person’s response or guarantee resolution.

Download the difficult-conversation planner (PDF) or read the prompts online.

Is this the right support?

Coaching with Jared Miller, Q.Med. is not therapy, legal advice, investigation, or crisis support. If direct contact may be unsafe, seek appropriate individual help before initiating a conversation. For immediate danger, call 911.

Discuss confidentiality and service fit at the initial consultation. Keep confidential narratives and documents out of public website forms.

Fees and booking

The initial consultation is free and lasts 60 minutes. HST is included. Paid services require a 50% non-refundable deposit at booking and at least 24 hours’ notice to reschedule. Clients may ask directly about means-tested community support.

Book a consultation · Read payment and community-rate information