Mediation is a voluntary, confidential process where a neutral third party helps people in conflict find practical solutions together. It’s designed to clarify issues, improve communication, and reach agreements that everyone can live with — without going to court.

Not automatically.
If both parties agree, the mediator can prepare a Memorandum of Understanding (MOU) — a written record of the agreement. You can then choose to make it legally binding by having it reviewed or filed by a lawyer or court.

No. Many people mediate without lawyers present.
You’re always encouraged to get independent legal advice before signing a binding agreement, but mediation itself focuses on open dialogue — not legal argument.

Rates start at $200/hour, with reduced rates for non-profits and community referrals.
Most mediations take 2–6 hours total, including intake, session, and summary.
The first 15-minute consultation is always free.

Item descriptiAlmost anything where communication has broken down:

• Families and relationships

• Workplaces and teams

• Neighbours, tenants, or condo boards

• Churches, nonprofits, and community groups

• Estates, boards, and governance disputes

If it involves people and conflict, mediation can probably help.on

In mediation, you make the decisions — not a judge or arbitrator.
The process is voluntary, collaborative, and future-focused, not adversarial. Mediation looks for understanding and options, not blame and verdicts.

Mediation only works when all parties agree to participate.
You can still request an intake conversation — sometimes the invitation itself helps open a door. If mediation isn’t possible, I can suggest alternative supports or referrals.

Yes.
Everything said in mediation stays private and cannot be used in court (with limited exceptions for safety or disclosure obligations). Confidentiality creates space for honest conversation and creative solutions.

Yes — all services can be done in person or by secure video anywhere in Ontario.
Online mediation works especially well for workplace, board, or family matters where distance or logistics make in-person sessions difficult.

Mediation is most effective when:

• Both parties want resolution, not revenge

• There’s willingness to talk and listen

• The dispute involves ongoing relationships or shared responsibilities

If you’re unsure, reach out — we’ll help you decide if mediation is the right tool for your situation.

All sessions are facilitated by Jared Miller, a Niagara-based mediator, writer, and community leader, with twenty years of experience.
His approach is trauma-informed, affirming, and rooted in practical ethics.

Yes. I regularly mediate for:

• Condo boards and property managers

• Nonprofits, churches, and community organizations

• Workplaces and leadership teams

Facilitation and coaching for boards or leadership teams are also available.

It begins with a free 15-minute consultation.
You’ll share the background, goals, and what success would look like for you.
If mediation fits, we’ll set up intake calls and send an Agreement to Mediate outlining confidentiality and next steps.

“The first step toward peace is usually a conversation.”